I can’t hear because you’re shouting too loudly! Yesterday I experienced someone getting very agitated and angry with me (not the first time in my life 🙂 ). Interestingly I realised the more they demanded and shouted the less I listened. My own view began to harden and I found even more reasons my view was correct. I did this in my head fortunately and ended the conversation quickly. The lesson for me. If I want people to take on a view of mine, do it calmly, graciously and with their best interest at heart.