Kindness. First impressions, be wary of themĀ 

There’s a guy that drives the bus into work who was quite rude yesterday morning. He’s normally very polite and nice. It occurred to me that something wasn’t quite right with him. I tried to chat with him but he didn’t have time. The thing is, that if you met him for the first time yesterday you would have thought he’s very arrogant and he’s not. First wary of them!